With legal battle ongoing at the courts between MTN Nigeria and Nigerian Communications Commission (NCC) over the N1.04 trillion fine imposed on the mobile operator for not deactivating 5.1 million pre-registered lines, MTN has rolled out special simcard registration centres nationwide to capture subscriber details.
With legal battle ongoing at the courts between MTN Nigeria and Nigerian Communications Commission (NCC) over the N1.04 trillion fine imposed on the mobile operator for not deactivating 5.1 million pre-registered lines, MTN has rolled out special simcard registration centres nationwide to capture subscriber details.
In the last few weeks, about 15 million MTN subscribers have been reached by its call centre agents to come forward and revalidate their registration details. The mobile operator with more than 62 million subscribers has even dangled recharge cards of between N1,000 to N10,000 to its affected subscribers in order to attract them to come and complete missing details in their biometric data.
Guided by the national interest objectives of the exercise, MTN said it continues to make concerted efforts to ensure that customers’ details meet specific requirements while providing additional facilities for their comfort. At the Redemption Camp of the Redeemed Christian Church of God on Lagos-Ibadan Expressway about 2am on Saturday, an MTN special centre was cited revalidating subscribers details.
The operator said for ease of access, some of its mega centres are located in Lagos – Oshodi, Festac, Ikoyi, Victoria Island, Lekki, Ikeja and Ipaja, Alimosho. Others are located in Abeokuta, Ibadan, Ilorin, Enugu, Aba, Owerri, Port-Harcourt, Warri, Calabar, Kano, Katsina, Jos, Bauchi, Abuja and Kaduna. The mega centres are designed to reduce the queues and facilitate a seamless registration process.
General manager, consumer marketing, MTN Nigeria, Richard Iweanoge, said that the roll-out of the mega registration centres nationwide is part of the extensive measures and steps taken by MTN to streamline the registration exercise in order to ensure a smooth registration process for our valued customers.
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